Solstice Pod down

Plugging the network cable out and back in

These are some common symptoms that usually get resolved by the above solution

• Time isn't synchronized
• No display
• Frozen

Solstice Pod blinking

The solstice pod is gone 🦀

Either replace it yourself or reassign the ticket to the requestor to have the Solstice Pod replaced through warranty with VSI.

Pod network cable in the wrong spot

• Pluggin the Solstice Pod in the wrong VLAN is an issue as students connected via tu-secure won't be able to access the pod.
• The correct vlan port should be 39, so it should look something like this xx.xx.39.xxx

Otherwise, if the above solution doesn't work, then you have a bigger issue at hand, so list the symptoms and report to Ben.